Emotionally Intelligent leadership is an important determinant of success in business: higher productivity, better customer satisfaction, retention of employees, lower rates of accidents, absenteeism and grievances and improved team functioning.

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Manager Workshop:

Enabling Behaviour In The Workplace: The Organization, Manager & Supervisor Trap

Managers and Supervisors are responsible for holding employees accountable for work performance. Most managers know that a good relationship with an employee helps get work accomplished. However, by being "too caring", managers can enable employees who make excuses for incomplete work, are absent or late regularly to continue their unproductive behaviour.

"Enabling behaviour" is turning a blind eye to excuses. We all enable others to some degree in our personal lives and at work. As a manager, enabling can result in prolonged and chronic erosion of performance, productivity and interpersonal resentments on teams among coworkers. This workshop provides managers and supervisors with workplace examples of the "enabling trap" and tips to avoid falling in to it.

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Executive, Manager & Supervisor Workshops

All of the executive/manager/supervisor workshops include didactic teaching, case studies and small group exercises. There are lots of opportunity for questions and discussion. Whether the session is half day or full day is based on how in-depth you wish to go with the specific topic and how many case studies are to be offered.

Optimum class size is around 20 to 25 – with larger groups, people don't seem to want to share or ask questions and interaction falls off.

We also recommend follow up meetings in 3 to 4 weeks to maintain the change momentum and to strategize next steps.