email page to a friendHow to Choose an EAP Provider
Fee for Service or Per Case Model
The company pays the EAP provider a set fee for each clinical hour of treatment offered or by individual case. Because there is no cap, length of treatment can be more flexible.
This type of service is often chosen by organizations to give their employees immediate assistance while they continue to determine whether a more comprehensive program is needed. It’s also a way organizations can check out the real services delivered by EAPs compared to advertised services.
Con
- Confidentiality is limited since access to the service is usually through the Human Resource department thereby reducing utilization by employees who want more privacy.
- This type of program controls costs and limits program utilization.
- It does not include any proactive or preventative initiatives.
- Utilization rates are low.
Pro
- Definite controlled costs make this model less expensive to a point.
- It’s a good way to try out various EAP service providers to see who really gives the best service and counselling.
- Individual employee problems are not necessarily limited by number of sessions.